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Freelance opportunity: Digital & Technical Partner

£11,000 (exc. VAT)
Contract Freelance

People’s History Museum (PHM) has a new vision of a fairer society where people’s voices and actions make a difference.  PHM is the national museum of democracy, telling the story of its development in Britain: past, present, and future.  The museum provides opportunities for all people to learn about, be inspired by and get involved in ideas worth fighting for; ideas such as equality, social justice, co-operation, and a fair world for all.

Through an audience focused approach with quality at its heart, 2021 will move PHM even further along its digital journey which has been escalated by Covid-19 and the necessity of working and engaging differently.

The project

In 2021, the museum will develop a hybrid programme of activity onsite and online – using digital content, tools and platforms to engage people with key events and the key themes of PHM’s collection.

The project will deliver three main strands of activity; learning, engagement and premium – all supported by a Digital & Technical Partner.  The project will help embed digital more effectively within the museum’s public programme of activity.

PHM is committed to telling the stories of ideas worth fighting for of the past and present, to inspire positive action for the future.  This is a rewarding opportunity for a passionate technician who shares PHM’s values.

This opportunity has been made possible thanks to generous support from an Art Fund Respond and Reimagine grant.

The brief

PHM are keen to hear from technicians who can ensure the highest standard of quality in all areas of content production and delivery for a hybrid programme of activity onsite and online, using digital content, tools and platforms including Zoom, YouTube and Facebook Live.

The museum is seeking a highly motivated Digital & Technical Partner, with a positive/can do attitude and creative flair to provide support over a nine month period, creating new online content that will enable delivery of PHM’s public programme of activity.  Over the course of 2021, the partner will specifically support the museum’s capacity to build on existing online activity to maximise its potential and improve access and reach.

Bringing digital, technical and AV expertise, the partner will be experienced in setting up and delivering live streamed events, ensuring high quality experiences and outputs.  The museum also values experience in video camera knowledge, video editing, podcast recording and creation, and graphic design or animation.  We want to hear from those with the expertise to help PHM to digitally ‘step up’, experimenting with digital content, tools and platforms, and developing high quality engaging experiences to support learning, engagement and premium activities.

The partner will have the ability to communicate effectively and build positive relationships across the PHM team and with stakeholders and partners.  The partner will have the ability to multitask; managing multiple jobs at varying stages of production, problem solving where necessary and remaining calm under pressure.  With an eye for detail, the partner will have the ability to take ownership and responsibility for assigned tasks and deliver against briefs.

The partner will work closely with staff across PHM, supporting them to deliver pre-recorded, live streamed and hybrid activities including tours, interactive sessions, and workshops for particular groups, including schools, families, BAME people, LGBT+ people, young people and children.

The partner will be a critical part of PHM’s Respond and Reimagine Project Team, providing technical expertise and meeting set up and delivery across a range of platforms.  The project aims to increase the capacity, skills, infrastructure, tools, techniques and confidence of PHM to give greater access to the museum’s content.  The partner is expected to demonstrate at interview how they will support the PHM team to develop digital skills, to be built on for the future.

Key responsibilities

  • Supporting PHM’s content production and delivery for a hybrid programme of activity onsite and online
  • Liaison with the PHM team, stakeholders and partners (as necessary) to ensure an understanding of digital platforms and tools, including attendance at planning meetings
  • Supporting the PHM team with training, shadowing, production based work, event set ups, tests and rehearsals according to schedule
  • Platform operator for online events which could include:
    • Pushing virtual transmissions
    • Advancing slides
    • Managing engagement tools such as Q&A / Polling/ Whiteboards
    • Managing plug in platform engagement
    • Spotlighting presenters/content
    • Assigning people to breakouts and moving them between groups as necessary
  • Technical production troubleshooting
  • Working with third parties to understand new and emerging technologies and the latest platform updates which could benefit production work
  • Recording sessions – to cloud and sharing via WeTransfer/Dropbox when necessary
  • Supplying and editing pre-recorded content
  • Advising PHM on capital investment decisions regarding technical equipment needed



The museum will collaborate with the appointed partner to agree regular briefs with the aim of supporting PHM’s digital journey to deeper engagement with existing and new audiences.  Outputs will include, as a minimum, support for 12 unique events and 12 unique activities.  The partner is expected to organise informal training, and encourage staff shadowing, embedding and upskilling the PHM team with new digital skills.

The project will benefit from engagement with the museum’s public audience and networks.  The partner will work closely with staff across PHM as well as the external website developer to ensure relevant content is suitable for the museum’s WordPress website, and in line with PHM’s commitment to accessibility.

Intellectual property rights

  • PHM will require a perpetual assignment (or transfer) of copyright
  • As copyright is assigned to PHM, a royalty-free, non-exclusive license will be granted to the supplier for demonstration purposes for clients/portfolio
  • The supplier will be responsible for rights clearance of all content used that is owned by third parties, including documenting and recording these permissions in line with General Data Protection Regulation (GDPR) and supplying this information to PHM
  • PHM will be responsible for clearing copyright of content supplied from its collection


Expression of interest

If you would like to submit an expression of interest please return a concise written proposal (max five pages) with the following information to Sarah Miguel, Head of Business Development by email to by 5.00pm on Tuesday 23 March at 5.00pm:

  • Full contact details
  • Credentials for the provider and all individuals who will have input into work carried out
  • Examples of previous work undertaken; demonstrating appropriate and relevant experience
  • A statement outlining your understanding of the opportunity and why you want to work on this project
  • An indication of how you would meet the requirements of the opportunity and key dates for tasks (with an expectation of at least 35 hours of support per month and willingness to work on both museum sites (the museum and collections store) and from home where necessary, with flexibility around working some evenings or weekends)
  • An understanding of digital possibilities and opportunities, and how content can be sustainably managed, maintained and scaled over time
  • A costing breakdown which demonstrates value for money


Interviews will take place online on Tuesday 30 March 2021, and the successful partner will be notified on Wednesday 31 March 2021.

Please indicate on your application form if you are unable to make the interview date.

If you have any queries or would like to discuss this further, please contact Sarah Miguel by email at


As an equal opportunities employer, PHM prides itself on being a welcoming and inclusive organisation, committed to advancing equality and diversity in the broadest sense.  We value the benefits that diverse perspectives bring to PHM’s work for all people to learn about, be inspired by and get involved in ideas worth fighting for; ideas such as equality, social justice, co-operation, and a fair world for all.

We recognise the organisation currently under-represents people of colour, disabled people, and LGBTQ+ people and those with intersecting identities in our workforce; PHM are actively working to address this and encourage applications from these backgrounds.  While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal experience, we may select a candidate who helps PHM better represent the communities the museum serves.

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