£24,027 pro rata (plus 10% pension contribution)
Permanent
At People’s History Museum (PHM) we welcome a diverse range of visitors from local, national, and international backgrounds, placing them at the heart of everything we do. We take pride in the role our Visitor Experience team plays in ensuring every visitor has an interesting, stimulating and engaging experience that encourages them to explore and get involved with ideas worth fighting for. This is a fantastic opportunity to join a dynamic team and gain hands-on experience across various aspects of front-of-house operations, including visitor engagement, operations, event coordination, learning support, and retail.
The team, currently consisting of ten members plus the Visitor Experience & Operations Manager, is central to the museum’s daily public-facing activities. Responsibilities include maintaining the museum’s building and collections, assisting the Venue Hire team with set-ups and event operations, supporting the Engagement team with learning activities and tours and working alongside the Commercial Manager to run the museum shop. This role is perfect for someone reliable, enthusiastic, approachable, and eager to gain practical experience in a lively cultural setting, particularly in front-of-house roles within museums or heritage institutions.
Salary: £24,027 pro rata (plus 10% pension contribution)
Hours: Part time (7 hours (Sunday) or 14 hours (Saturday & Sunday))
Annual leave: 24 days plus bank holidays (pro rata)
Contract: Permanent
Responsible to: Visitor Experience & Operations Manager
Location: Based at People’s History Museum
Please outline how your experience, knowledge and skills meet the job description and provide details via our online application form. Your application will be assessed and scored against the job description using the information provided.
Deadline for applications: 23.00 on Friday 30 May
Interviews: Thursday 12 June, in person at People’s History Museum
If you have any questions or would like to arrange to discuss the role please contact Jackie Royle, Finance & Operations Officer at hr@phm.org.uk.
PHM prides itself on being a welcoming and inclusive organisation, profoundly committed to advancing equality and diversity in the broadest sense. We highly value the benefits that diverse perspectives bring to our mission.
We recognise the museum sector currently underrepresents global majority, disabled, LGBTQIA+ people, different socio-economic backgrounds and those with intersecting identities in our workforce; PHM is actively working to address this and encourages applications from these backgrounds. While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal experience, we may select a candidate who helps us better represent the communities the museum serves.
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