Hourly rate: £13.17 (plus option for 10% pension)
Permanent
At People’s History Museum (PHM) we welcome a wide range of visitors from all backgrounds and place them at the heart of everything we do. We take pride in the role our Visitor Experience team plays in ensuring every visitor has an interesting, stimulating, engaging experience that encourages them to explore and get involved with ideas worth fighting for. As a Casual Visitor Experience Assistant, you’ll support the team on an as-needed basis, helping with front-of-house duties such as greeting visitors, supporting learning sessions, working in the shop, and providing excellent customer service during busy periods and special events.
You’ll also help with the delivery of venue hire events, including setting up spaces, liaising with clients, and making sure everything runs to plan all while keeping the space welcoming and professional. This flexible role is perfect for someone reliable, enthusiastic, and proactive, with a genuine interest in working with the public. It’s a great opportunity to gain hands-on experience in a museum or visitor attraction setting, especially if you’re looking for occasional work that fits around other commitments
Hourly rate: £13.17 (plus option for 10% pension)
Hours: Casual basis – no fixed hours. You will be offered hours on an ad hoc basis which you can accept or decline as convenient. Evening and weekend availability essential. Weekday shifts may be offered if available.
Contract: Permanent
Responsible to: Visitor Experience & Operations Manager
Location: Based at People’s History Museum
Please outline how your experience, knowledge and skills meet the job description and provide details via our online application form. Your application will be assessed and scored against the job description using the information provided.
Deadline for applications: 23.00 on Friday 30 May 2025
Interviews: Thursday 19 June, in person at People’s History Museum
If you have any questions or would like to arrange to discuss the role please contact Jackie Royle, Finance & Operations Officer at hr@phm.org.uk.
PHM prides itself on being a welcoming and inclusive organisation, profoundly committed to advancing equality and diversity in the broadest sense. We highly value the benefits that diverse perspectives bring to PHM’s mission.
We recognise the museum sector currently underrepresents global majority, disabled, LGBTQIA+ people, different socio-economic backgrounds and those with intersecting identities in our workforce; PHM is actively working to address this and encourages applications from these backgrounds. While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal experience, we may select a candidate who helps us better represent the communities the museum serves.
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