The museum is fully accessible wherever possible. To help us best cater for your requirements, please contact the museum in advance of your visit on 0161 838 9190 or

Ramps to the main entrance

Main entrance has automatic opening option

Floor plans of the building and the museum galleries are available from reception and can also be downloaded following the links below

Download a floor plan of the building
Download a floor plan of the galleries

Large print text for the main galleries is available from reception

Tactile maps are available from reception which we are also happy to send out in advance of your visit to the museum.  To arrange this, please call 0161 838 9190 or email

An induction loop is fitted at the museum reception.  Infrared hearing loop facilities are available throughout the building (reception, Engine Hall, Coal Store, Meeting Room, Mini Theatre in Main Gallery One, Archive Reading Room and The Left Bank cafe bar).
If you are attending a public event or Venue Hire event and need to use the induction loop, please inform a member of staff in advance.  Kindly supported by Manchester City Council Disabled Access Grant Scheme.

The museum is fully wheelchair accessible.  Please be aware that entrances to some of the galleries are by fairly heavy glass doors which our Front of House staff will be happy to help you with

Lift access to all floors.  All lifts in the museum are wheelchair accessible and the main lift near reception also has audio announcements

The main galleries are designed to provide a range of sensory experiences, including several different audio, visual and touch elements

Some of the audio material in the galleries has subtitles or is displayed visually.  We are working towards providing subtitles for all audio material

Wheelchair accessible toilets are available on the lower ground, ground and second floor

Wheelchair accessible baby changing facilities are available in the Parent & Child Room behind reception on the ground floor, ground floor toilets and second floor toilets

Lockers are located on the lower ground floor of the museum.  They require a £1 coin to operate which is refundable when you retrieve your belongings

Guide dogs are welcome

The nearest free parking spots for disabled drivers – when a valid Blue Badge is displayed in the vehicle (as of 2013):

  • On-street parking meters, without time limit (nearest meters: New Bailey Street)
  • Pay-and-display machine parking bays, without time limit (nearest bays: Stanley Street by the Mark Addy pub)
  • Designated on-street accessible parking bays, without time limit (nearest 5 bays: St Mary’s Street, off Deansgate, side of Kendals / House of Fraser)


For general parking information please visit the how to find us section of our website

Download our Access Statement for further information